About Elite NRG Independant Support

After 17 years working in the energy industry and four years handling regulations and complaint investigations, I saw first-hand how overwhelming it can be for consumers to navigate energy concerns. Many people felt lost or unheard when dealing with complex bills, disputes, or supplier issues. I wanted to create a service that truly puts the consumer first—offering clear, independent advice, guidance, and support at every step.

The name EliteNRG reflects exactly what I aim to provide: elite support that’s professional, knowledgeable, and tailored to your needs, combined with a focus on NRG—energy and represents my mission to empower people with clarity, confidence, and actionable solutions in the energy sector.

My Services

EliteNRG Independent Support helps customers with everyday energy challenges. This includes:

 

• Checking and explaining your energy bills

• Helping resolve disputes with energy suppliers

• Advising on switching suppliers to get better deals

• Guiding you through complaints and regulatory processes

• Providing tips to reduce energy costs and improve efficiency

 

In short, I make energy matters easier to understand and help you get the support or savings you deserve.

Regulatory Expertise

I have extensive experience in domestic energy, with deep knowledge of the regulations that govern suppliers, billing, and customer rights. Some of the areas I’m expert in include:

  • Billing accuracy and meter reading rules
  • Complaint handling procedures required of energy suppliers
  • Energy switching and tariff regulations to ensure customers get the best deals
  • Debt recovery and prepayment meter rules

This expertise benefits my customers by:

  • Ensuring they only pay what they should and are treated fairly
  • Providing strong, informed support when raising complaints or disputes
  • Guiding them to better energy deals without any hassle
  • Reducing stress by simplifying complex energy processes

In short, my knowledge of energy regulations allows me to protect customers’ rights and deliver practical solutions efficiently.

Why Choose EliteNRG?

What makes EliteNRG Independent Support different is that it’s truly independent and personal. You’re not just another number—you deal directly with me, someone with 17 years in the energy industry and four years handling complaints and regulations.

I focus entirely on domestic energy, providing practical, clear guidance to help customers:

  • Understand their bills and spot errors
  • Resolve disputes efficiently
  • Find better deals tailored to their needs
  • Navigate regulations without stress

Unlike larger consultancies, I combine industry expertise with a personal, hands-on approach, making energy issues simpler, faster, and fairer for every customer.